You can report someone or a product by going to their profile page and tapping on "Report this User" (beta) from the drop-down menu at the top right hand corner.
If you come across a counterfeit or an inappropriate product, please report the product by tapping on "Report this product" (beta) from the drop down-menu at the top right-hand corner.
Alternatively, you may contact our customer and seller support here.
For information on requesting return or refund, please review the terms and conditions.